Reference

Legal Ground Rules for Your m71com Account

One published set of rules covers your whole account at m71com — how your wallet is verified, how a disputed round is settled, and what we do with the details you hand over.

Account rules in one placeWallet verification stepsPrivacy and data requestsEligibility by region
m71com Legal Ground Rules for Your m71com Account
DATA AND ACCESS

How We Handle Your Data

Data handling on this side is deliberately narrow. We collect what an account and a wallet need — your name, mobile number, date of birth and the reference for each bKash, Nagad or Rocket transfer — and nothing is passed on to outside advertisers. Access to that record is limited to staff who settle payments or answer your ticket, and look-ups are logged. Below is how the four pieces fit, from the one-time code at login through to the point where a closed account is cleared.

Login and wallet safety

Your login is tied to your mobile number and a one-time code. We do not ask for your bKash PIN, your Nagad PIN or any wallet password, and anyone who does is not us.

Cookies and sessions

We keep a session cookie so you stay logged in while you move between slots and live tables. Marketing cookies are optional and you can switch them off without losing access to your wallet.

Retention window

Wallet and game records stay with your account while it is open, plus whatever period a payment dispute or legal duty requires. Close the account and we delete what we are not obliged to hold.

Changing your details

Ask from the email or mobile number on file and we send a summary of the personal data we hold. A name or number change needs fresh verification before your wallet works again.

POLICY CONTACT

Where to Send a Legal Question

A legal question needs a written answer, so our support path is built around records rather than quick replies. Start from the account menu, where the chat window already carries your account and wallet context — that saves you repeating a payment reference twice. For anything about clauses, account closure or a data request, use the policy mailbox so the thread has a date and a case number you can save. Bangladesh wallet problems, from a bKash transfer that never landed to a Nagad name mismatch, go through the same desk.

Policy mailbox Write to our policy desk with your registered mobile number and the transaction reference. We reply in writing so you have a record you can keep, and we quote the clause we relied on.
Chat from your wallet Open chat from the account menu once you are logged in. It helps to have the payment screenshot ready — bKash, Nagad or Rocket — because the desk can check the transfer against your wallet while you wait.
Formal complaint path If a written answer does not settle the matter, ask for it to be escalated. You get a case reference and a named handler, and the whole thread stays attached to your account record.

Legal Questions You Ask Us

These are the points that come up most from players reading this page for the first time. Each answer points at the step you would actually take, whether that is a wallet check, a data request or a closure, so you are not left guessing which desk to write to or which reference to quote.

Whichever law covers you where you live, alongside the rules published on this page. Availability depends on your local law and eligible regions, so we cannot promise access from every country.

Eligibility depends on your local law and eligible regions, and the lobby is built for Bangladesh. If you travel, check the rules where you are before you deposit through bKash, Nagad or Rocket.

That deposit is held instead of credited. Send the transfer reference from your registered number and the desk compares the sender name with your account record before deciding what to do.

Write from the email address or mobile number on your account and request a data summary. We reply in writing with the record we hold, and the request stays logged on your file.

Yes. Request closure from the account menu or the policy mailbox. Any open wallet balance is settled first, then we delete what no payment-dispute or legal duty requires us to keep.

The version posted on this page is the one that counts from the date it goes up. A change that affects your wallet or account access is flagged in the lobby before it takes effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.